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The Process Road Map service delivers a strategic planning document that is used as input for long-term software improvement planning and helps the organization see a clear roadmap to reach its business and IT objectives. This strategic Road Map lays out milestones and demonstrates how and when these milestones will be achieved. It also shows a clear ROI in the form of reduction of cost and timeline resulting from streamlined of processes and increased compliancy with the help of process automation. The Road Map covers the full spectrum of process automation areas including methodologies, metrics, tools, portfolio management and related resource planning (e.g. skills. etc.).
The Road Map is developed with inputs from all levels of the organizations particularly the key stakeholders like senior managers, executives, process groups and project managers. Besides several interviews with these stakeholders, it includes review of existing process documentations as well as applications and tools that support process development and deployment. Organizations typically have separate islands of process automation under different teams and business units. One of the key goals of Process Automation Road Map is to show how different methodologies and process assets from different parts of the organization can be unified under a single a single enterprise-wide process repository from where new or tailored processes can be easily instantiated.
Process Automation Road Map is developed with due consideration to existing infrastructure and it leverages existing development tools, technologies and supporting systems such as Project Management, SCM and Help Desk management tools.
The strategy document primarily addresses processes from both SDLC (Requirements, Design, Build, Test and Deployment) but can also include operational processes - see "Process Approach" for more details. The Road Map identifies key metrics that needs to be implemented for gauging the effectiveness of IT and business goals.
Inputs
- Interviews with Stakeholders
- Review of Existing Process Documentations
- Review of related tools and management systems
- Detailed Process Requirements (short /long-term)
- Existing Process Infrastructure
- Gap Analysis (Process, Tools and Skills Gaps)
- Areas of Improvement
Outputs
- Process Automation Road Map
- Recommendations
- Methodology or Process Improvement (Content)
- Process Automation (Tooling)
- Resource and Skills requirements
Typical Duration
Typical Effort
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